Cellphone app helping first responders communicate faster

News

HUNTSVILLE, Ala. – A local startup company is spreading across the country. Tango Tango is a cellphone application that removes the extra communicative steps that first responders currently use during emergency scenarios.

“Previously if there was a pursuit, the dispatch would have to make a phone call to the chief, the chief would have to tell the dispatch what to do and then the dispatch would have to make a call over the radio,” said Beck Mitchell, Vice President of Sales at Tango Tango.

The Tango Tango app, provided by a Huntsville-based communications company, is now FirstNet Certified™ and available via the FirstNet App Catalog.

FirstNet – America’s public safety communications platform – features the first-ever App Catalog geared to first responders. This gives FirstNet subscribers a dedicated location to find meaningful new solutions that have been specifically reviewed for use on FirstNet.

Achieving a FirstNet Certified™ designation means the Tango Tango app is a heavily vetted and trusted solution for public safety, meeting FirstNet app requirements. Before any mobile solution can be added to the FirstNet App Catalog, it must pass stringent tests for security, relevancy, data privacy and more.

Additionally, FirstNet subscribers will be able to take advantage of the Tango Tango solution while benefitting from the enhanced security provided by the FirstNet network core, which is the only physically separate public safety core dedicated entirely to public safety in America.

“Traditional radio systems are limited by the geographical footprint of the radio towers, whereas your cell phones can work anywhere that you have service or wifi,” said Mitchell.

Mitchell said the number one most common use of the app is commanding staff getting in touch with their employees. He also said school safety is a commonly used source for the app, since radios don’t always get signal in the school.

The app does not decrease the significance of dispatcher responsiblity. Mitchell made sure to say the app is not trying to replace radios. He said that is a common misconception of their product.

“In 10-20 years radios may become the backup to the cellular network, but we’re a long way from that,” he said.

Right now, the app is used in 35 states across the United States. Twenty four counties in the state of Alabama use it, 12 of which are in North Alabama.

©TEGNA Inc. 2019. All Rights Reserved.

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