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Madison County Sheriff re-opens offices to public

Offices will be reopen starting Monday, May 4, with special rules for access and social distancing.
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HUNTSVILLE, Ala. — On May 4, 2020, the Madison County Sheriff’s Office will re-open all offices that had been temporarily closed to the public, including Pistol Permits, Records and the Criminal Investigations offices.

The Sheriff’s Office will resume normal business hours, Monday – Friday, 8:00am – 4:00pm, except for county-recognized holidays. 

To reduce traffic to the offices, you are encourage to call before going because many questions and issues can be resolved over the phone.

 All Madison County government buildings, including the Sheriff’s Office buildings, will still be following CDC guidelines.  Access to the lobbies will be limited to two (2) citizens at a time, and they must maintain a minimum of six feet between each other. All citizens entering any Sheriff’s Office buildings must wear some type of face covering that covers the mouth and nose. This requirement is also in affect for all other Madison County government buildings until further notice. 

Citizens waiting to enter buildings/lobbies will need to wait on the sidewalks outside of the buildings and stay at least six feet of separation.

Madison County Sheriff Kevin Turner said, “I want to thank everyone for their patience during this unusual time.  The safety of the public and our employees is still our primary concern, and our thoughts are with those that have been directly affected by the pandemic.  I want to thank all those on the front lines who have worked hard to improve and safeguard the health and safety of others.  Madison County is a great community and we’ll continue to stay strong by working together”.

Know before you go

Special information, procedures, addresses, and phone numbers

PISTOL PERMITS

  • Citizens who have received a notification that their pistol permit was approved and is ready for pick-up, can do so at the permit office, 603 Fiber Street.
  • Citizens MUST go online to the Sheriff’s Office website to apply for a permit. There is a kiosk in the lobby of the pistol permit office for those who do not have internet access, but employees will not be available to assist in the application process.
  • Permits are not issued the same day the application is submitted.  It typically takes 10-14 days for processing.
  • For questions regarding pistol permits, please call 256-532-3731.

 

CRIMINAL INVESTIGATIONS

  • Citizens are encouraged to call 256-533-8820 or 256-533-8821 to speak with an investigator before coming to the office.
  • If you are scheduled to talk with an investigator in person, go to 715 Wheeler Avenue.
  • The Sheriff’s Office will NOT be conducting citizen requested fingerprinting until further notice due to the inability to maintain recommended distancing.

 

RECORDS DIVISION

  • Citizens are encouraged to call 256-532-3416 and talk to a Records Clerk before coming to the office.
  • The Records Division is located at 705-Wheeler Avenue.

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